VSAT

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					VSAT - Worldwide Services

				Worldwide Installation Worldwide De-Installation Licensing Maintenance

						What is VSAT ?

	VSAT (Very Small Aperture Terminal) communications has proved to be an extremely viable option for establishing corporate communication networks, especially when interconnects with geographically dispersed sites are desired. Use of satellite communications, and especially VSAT, also alleviates the need to depend on public carriers and offer an opportunity to monitor, maintain and otherwise have control of the network. GCOM provides a one-window operation for deploying corporate communication networks and offers a flexible set of solutions that can be finely tuned to your needs. GCOM has teamed up with Asia's largest private VSAT network operator having a significant installed base of satisfied corporate clients, including many prestigious organizations. GCOM's VSAT technical team consists of very competent engineers, which include some of the pioneers in VSAT technology, earth station installation and maintenance in the country.

		Following are examples of some of G-COM Capabilities in the Pacific Rim

			(other areas serviced include S. America, Africa, Europe)

	Hong Kong	Singapore
Services operating	Yes	Yes
Satellites accessible	No Restrictions	No Restrictions
Contracting and billing	One Stop	One Stop
Service Response Time	RAT - 4 hours Daily hours for site support - 7 x 24	RAT - 4 hours Daily hours for site support - 7 x 24
Lead time to delivery	(after order placed, site approval) - 6 weeks	(after order placed, site approval) - 12 weeks
Understanding of regulatory situation	Licensing Body - OFTA (Office of the Telecommunications Authority) Data, Voice, Domestic/International Interconnect - Private Closed Networks only Regulator Information Requirements (Customer participation) - Customers must submit SPETS (Self-Provided External Telecommunications Service) License application to OFTA - HCA will complete documentation and pass to customer. Relevant fees - SPETS license fees incorporated into G-COM’s monthly service fees.	Licensing Body - TAS (Telecommunications Authority of Singapore) Data, Voice, Domestic/International Interconnect - Private Closed Networks. Interconnection to “Companies with established business relations” (suppliers) possible. Regulator Information Requirements (Customer participation) - Customers must submit; Earth Station License application, Self-Provided Up-link and Down-link License application, and RF license application to TAS and SingTel - G-COM will complete documentation and pass to customer. Relevant fees - One time and annual licensing charges for Up-link, Down-link (varying with bandwidth being utilized), and Earth Station license. Monthly licensing charges for Radio Frequencies will be incorporated into G-COM’s monthly service fees.
Remarks or restrictions	Dish Farm space available from G-COM with interconnect to Hong Kong DDN services	Dish Farm space available with interconnect to Singapore DDN services.

	Taiwan	Japan
Services operating	Yes	Yes
Satellites accessible	No Restrictions	No restrictions C-band subject to RF clearance.
Contracting and billing	One Stop	One Stop
Service Response Time	RAT - 4 hours Daily hours for site support - 7 x 24	RAT - 6 hours Daily hours for site support - 7 x 24 (Japanese language help desk available)
Lead time to delivery	(after order placed, site approval) - 6 weeks	(after order placed, site approval) - 8 weeks
Understanding of regulatory situation	.Licensing Body - Government of Taiwan Data, Voice, Domestic/International Interconnect - Private Closed Networks only Regulator Information Requirements (Customer participation) - G-COM will complete Relevant fees - Payable to license holder by G-COM to be incorporated into G-COM’s monthly service fees.	Licensing Body - G-COM Japan has a Type 1 Carrier license Data, Voice, Domestic/International Interconnect - Private Closed Networks only Regulator Information Requirements (Customer participation) - All documentation handled by G-COM Relevant fees - na
Remarks or restrictions	None	None

	Vietnam	Indonesia
Services operating	Yes	Yes
Satellites accessible	Asiasat 2, Intelsat	No restrictions
Contracting and billing	G-COM will contract for a end to end service price then request VTI issue the customer a Vietnam ½ circuit VSAT services contract in Vietnam. G-COM´s charges are based on the difference between the two. On a case by case basis VTI will allow G-COM to handle the payment for the services (Invoices will always be issued to the customer in their name.)	One Stop
Service Response Time	RAT - 6 hours Ho Chi Minh City and Hanoi. Others locations as specified on service quote Daily hours for support - 7x24	RAT - 6 hours Daily hours for site support - 7 x 24 (Japanese language help desk available)
Lead time to delivery	(after order placed, site approval) - 10 weeks	(after order placed, site approval) - 10 weeks
Understanding of regulatory situation	Licensing Body - Vietnam Telecom International Data, Voice, Domestic/International Interconnect - Private Closed Networks only. Regulator Information Requirements (Customer participation) - HCA coordinate VTI’s providing the customer with the Vietnam end contract. Relevant fees - Once-off fees for Earth Station and Radio Frequencies incorporated into installation charges.	·Licensing Body - Indosat, Lintasarta Data, Voice, Domestic/International Interconnect - Private Closed Networks only. Regulator Information Requirements (Customer participation) - HCA coordinate licensing from regulator. Relevant fees - Payable to licence holder by HCA to be incorporated into HCA’s monthly service fees.
Remarks or restrictions	Services over other spacecraft currently being negotiated.Licence (VTI) holder must operate all aspects of the services retaining full ownership of all earth and space segment components.Uplinks of greater than 64Kbps will only be approved by the regulator on a case by case basis.	Licence holder must operate all aspects of the services retaining full ownership of all earth and space segment components.


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